Terms of Use

Last updated: May 20, 2026

By downloading or using the MamaVPN application, you agree to be bound by the standard Apple End User License Agreement and the additional terms below.

Apple Standard EULA — the canonical terms for any app downloaded from the App Store apply to MamaVPN unmodified.
https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

1. Service description

MamaVPN provides a virtual private network (VPN) service that routes your internet traffic through encrypted tunnels to servers operated by Flondex LLC. The service is offered in two tiers:

2. Acceptable use

You agree to use MamaVPN only for lawful purposes. You will not use the Service to:

Violation of acceptable use may result in immediate termination of access without refund.

3. Subscription and billing

Premium and Family subscriptions are processed by Apple via In-App Purchase. Payment is charged to your Apple ID upon confirmation.

Subscriptions renew automatically at the same price unless auto-renew is turned off at least 24 hours before the end of the current period. You can manage and cancel subscriptions in Settings → Apple ID → Subscriptions.

Refund requests must be submitted to Apple via reportaproblem.apple.com. We do not process refunds directly.

4. Service availability

We strive to maintain high availability but do not guarantee uninterrupted service. Maintenance, infrastructure issues, or regulatory actions in specific regions may temporarily affect server availability.

5. Limitation of liability

The Service is provided "as is" without warranty of any kind. To the maximum extent permitted by law, Flondex LLC is not liable for any indirect, incidental, special or consequential damages arising from your use of the Service.

6. Privacy

Use of MamaVPN is subject to our Privacy Policy, which is incorporated into these Terms by reference.

7. Changes to these Terms

We may update these Terms occasionally. Material changes will be announced in-app or on this page with a revised "Last updated" date. Continued use of the Service after changes constitutes acceptance.

8. Contact

Questions about these Terms: info@flondex.com.