Support

If you have a problem with the app or your subscription, please write to us — we usually respond within a day.

In-app support

Open the MamaVPN app → Settings → Support and send us a message. Your device and version details are attached automatically, so we can help faster.

Frequently asked

Try a different server location, or switch between AmneziaWG and Xray in the app. If still no luck — make sure you have the latest version from the App Store (iOS) or Google Play (Android).

iOS: Settings → tap your Apple ID at the top → Subscriptions → MamaVPN → Cancel Subscription.

Android: Open Google Play → tap your profile icon → Payments & subscriptions → Subscriptions → MamaVPN → Cancel subscription.

You keep premium access until the end of the current billing period.

No. We don't keep records of what sites you visit or what apps connect through the VPN. See our Privacy Policy for details.

MamaVPN is fully translated into 17 languages. The app automatically follows your phone's system language:

English, Русский, Українська, Español, Deutsch, Français, Italiano, Polski, Português (Brasil), Türkçe, العربية, فارسی, हिन्दी, Bahasa Indonesia, ไทย, Tiếng Việt, 简体中文.

iOS: iOS 14 and newer. Some new features (AmneziaWG obfuscation, Xray/VLESS) require app version 1.71.6 or newer — make sure you've updated from the App Store.

Android: Android 8.0 (Oreo) and newer. Please install the latest version from Google Play.

Currently 17 countries live — full server list is refreshed automatically inside the app:

Australia ×10 Brazil ×10 Canada ×15 Germany ×11 India ×10 Italy ×10 Japan ×10 Mexico ×10 Norway ×10 Poland ×11 Russia ×20 Singapore ×13 Spain ×10 Türkiye ×10 United Arab Emirates ×4 United Kingdom ×10 United States ×60

List is updated in real-time from the live server fleet. New locations are added as we expand.

Refunds are handled by the store where you bought the subscription.

iOS: submit a request at reportaproblem.apple.com.

Android: follow Google Play Help for refund requests.